Privacy Policy | Openverdictlabs Hotel Sydney

Last updated: August 2026

1. Introduction

Openverdictlabs Pty Ltd ("Openverdictlabs", "we", "us") is committed to protecting the privacy of our guests and website visitors. This Privacy Policy explains how we collect, use, store and disclose personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

2. Information We Collect

We may collect personal information when you:

Submit a reservation or contact enquiry through this website;
Stay at our hotel or use our services;
Communicate with us by phone, email or in person.

The types of information we may collect include your name, contact details, booking preferences, payment information (processed securely) and correspondence. We do not collect sensitive information unless you voluntarily provide it.

3. How We Use Information

To process and respond to reservation and contact enquiries;
To deliver hotel services and improve your stay;
To communicate with you about your booking or enquiry;
To maintain records required by law or for legitimate business operations;
To improve our website and services.

4. Disclosure

We do not sell your personal information. We may share information with service providers who assist us in operating the hotel (such as payment processors), only where necessary and subject to appropriate confidentiality obligations. We may disclose information where required by law.

5. Cookies

This website uses cookies to improve browsing experience. Details of the cookies we use and your choices are set out in our Cookie Policy.

6. Data Security

We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access. Information submitted through our website forms is used only to respond to your enquiry and is not stored on an unprotected public system.

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, to comply with legal obligations, or to operate our business.

8. Your Rights

You may request access to, or correction of, the personal information we hold about you. To make a request, please contact us using the details below.

9. No Online Gambling Data

Openverdictlabs does not operate any online gambling, betting or gaming service. We do not collect gambling account information, transaction data for wagers, or any data related to real-money gaming, because no such service is offered.

10. Children

This website is not directed at children under 16, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The current version will be published on this page with the updated date.

12. Contact

For privacy enquiries, contact us at openverdictlabs@gmail.com, +61 2 9123 4567, or 120 William Street, Sydney NSW 2011, Australia.